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Fault codes

When the heat pump controller detects a fault, it stores a code between 701 and 807. The plugin shows the newest one on the Last fault device (unit 203) and, when a new fault appears, writes it to the log and sends a notification. This page lists what each code means.

Not a repair guide

The causes below are a summary of the controller manual, to help you understand the message and talk to your installer. Faults that say Installer in the Reset column need a qualified installer. Do not open the heat pump yourself.

How the Last fault device works

  • It shows the controller's newest stored fault with its date and time, for example 790: Severe inverter fault (2022-07-15 13:18). The time is shown in the time zone of your Domoticz server.
  • The fault stays visible after it is cleared; the controller keeps its fault memory until an installer clears it. "No faults" means the controller has none stored.
  • The message follows the plugin language: Dutch, German, Polish and English have their own texts; French uses the English text.
  • A code the plugin does not know shows as <code>: Unknown fault.
  • The total number of stored faults is on the Error count device (unit 200, unused by default).

Notifications

When the controller stores a new fault, the plugin writes an error line to the Domoticz log and sends one notification through every notification system set up in Domoticz (Setup → Settings → Notifications):

Heat pump fault 790: Severe inverter fault (2026-11-03 07:12)

Each fault is announced once, also across restarts. The fault that is already stored when the plugin first reads your controller (after installing or upgrading) is not announced.

All codes

Reset: Automatic means the heat pump restarts by itself; Automatic after a waiting time means it restarts after a countdown shown on the controller; Installer means the fault must be acknowledged on the controller, usually by an installer. An empty cell means the manual gives no details for that code.

Code Message Cause Reset
701 Error low pressure Low-pressure switch/sensor tripped repeatedly (LW) or >20 s (SW) Installer
702 Low pressure stop L/W only: low pressure tripped, auto-restart Automatic
703 Antifreeze L/W only: flow temp <5 C while running, frost protection Installer
704 Error hot gas Max discharge-gas temp exceeded Automatic after a waiting time
705 Motor protection VEN L/W only: fan motor protection tripped Installer
706 Motor protection BCP B/W + W/W: brine/source pump or compressor motor protection Installer
707 Coding of HP Coding bridge break/short after first start Installer
708 Return sensor Return sensor break/short Installer
709 Flow sensor Flow sensor break/short Installer
710 Hot gas sensor Discharge-gas sensor break/short Installer
711 External temp. sensor Outdoor sensor break/short (fixed at -5 C) Installer
712 Domestic hot water sensor DHW sensor break/short Installer
713 HS-on sensor Heat-source-inlet sensor break/short Installer
714 Hot gas DHW Thermal use limit exceeded, DHW blocked Automatic after a waiting time
715 High-pressure switch-off High-pressure switch tripped, auto-restart Automatic
716 High-pressure fault High-pressure switch tripped multiple times Installer
717 Flow rate HS W/W flow switch tripped during prerinse/operation Installer
718 Max. outside temp L/W only: outdoor temp above max Automatic after a waiting time
719 Min. outside temp L/W only: outdoor temp below min Automatic after a waiting time
720 HS temperature B/W + W/W: evaporator-outlet temp below safety value Automatic after a waiting time
721 Low-pressure switch-off SW/WW: low-pressure switch tripped, auto-restart Automatic
722 Tempdiff HW Heating temp spread negative (faulty) Installer
723 Tempdiff DHW DHW temp spread negative (faulty) Installer
724 Tempdiff defrosting Heating spread >15 K during defrost (freeze risk) Installer
725 System error DHW DHW mode disturbed, temp far below setpoint Installer
726 Sensor mixing circ 1 Mixing-group sensor break/short Installer
727 Brine pressure Brine pressure switch tripped Installer
728 Sensor HS Off Heat-source-outlet sensor break/short Installer
729 Rotating field error Compressor running with no output (phase rotation) Installer
730 Screed heating error Warm-up program could not reach temp step in time Installer
731 Timeout TDI
732 Cooling fault Heating-water temp dropped below 16 C repeatedly Installer
733 Anode fault Parasitic-current anode fault input tripped Installer
734 Anode fault Fault 733 persists >2 weeks, DHW blocked Installer
735 Error Ext. En Comfort board: "external energy source" sensor break/short Installer
736 Error solar collector Comfort board: solar-collector sensor break/short Installer
737 Error solar tank Comfort board: solar-buffer sensor break/short Installer
738 Error mixing circle 2 Comfort board: mixing-group-2 sensor break/short Installer
739 Error mixing circle 3
750 Return sensor external Return sensor break/short Installer
751 Phase monitoring fault Phase-sequence relay tripped
752 Flow error Flow switch tripped (see 751 + 717)
755 Lost connection to slave Slave silent >5 min Installer
756 Lost connection to master Master silent >5 min Installer
757 Low-pressure fault in DHW heat pump WW low-pressure switch tripped repeatedly/>20s; after 3x needs authorized service Installer
758 Defrosting malfunction Defrost ended 5x by too-low flow temp
759 TDI message Thermal disinfection failed 5x in a row
760 Defrosting fault Defrost ended 5x via max time (strong wind on evaporator)
761 LIN timeout/LIN-connection lost LIN bus timeout (cable/contact)
762 sensor (evaporator intake) Sensor Tu (evaporator suction) fault
763 sensor (compressor intake) Sensor Tu1 (compressor suction) fault
764 Sensor Compressor heater Compressor-heating sensor fault
765 Overheating Superheat <2K for >5 min
766 compressor's functional range Running 5 min outside compressor envelope (phase rotation)
767 STB E-Rod Safety temp limiter of SEC heating element tripped
768 Flow monitoring LW160H(A)V insufficient flow during defrost
769 Pump control Too little flow after 10 s compressor run (PWM/pump)
770 Low superheat Superheat below limit for long period
771 High superheat Superheat above limit for long period
776 limit of application-CP Compressor outside envelope for long period
777 Expansion valve Expansion valve defect
778 Low pressure sensor Low-pressure sensor defect
779 High pressure sensor High-pressure sensor defect
780 EVI sensor EVI sensor defect
781 Liquid temp. sensor before EXV "liquid before expansion valve" sensor defect
782 Suction gas EVI temp. sensor "EVI suction gas" sensor defect
783 Communication SEC - Inverter SEC<->inverter communication disturbed
784 VSS lockdown Inverter blocked; power down whole installation 2 min
785 SEC-Board defective Fault detected in SEC board (replace)
786 Communication SEC - HZ/IO SEC<->HZIO communication fault detected by SEC
787 VD alert Compressor reports fault
788 Severe inverter fault Fault in the inverter (check inverter)
789 LIN/Encoding not found Control unit could not determine coding (LIN/coding resistor)
790 Severe inverter fault Fault in inverter/compressor power supply (check wiring, inverter, compressor)
791 Lost ModBus communication SEC board unreachable; HZIO found but no SEC board detected
792 LIN-connection lost No main board / no configuration found
793 Severe inverter fault Temperature fault in inverter (self-fixes)
794 Overvoltage Overvoltage on inverter
795 Undervoltage Undervoltage on inverter
796 Safety switch off Safety input active: case 1 inverter fault, case 2 HP pressure switch in cooling circuit
797 MLRH is not supported Heating-element control not supported
798 ModBus Fan Modbus fault ventilator (auto reset) Automatic
799 ModBus ASB Modbus fault ASB board (auto reset) Automatic
800 Desuperheater-error
802 Switchbox fan
803 Switchbox fan
806 ModBus SEC
807 Lost ModBus connection